Contact information

Contact Us

If you have any questions regarding our tote collections, laptop compartment compatibility, material specifications, order status, shipping, or returns, please contact our customer support team. We aim to respond to all inquiries within 24 to 48 business hours.

Store Name: Kibo Tote
Website: kibotote.store
Email: support@kibotote.store
Phone: +61 3 6799 4732
Business Address: 15 Kellett Street, Potts Point, NSW 2011, Australia
Support Hours: Monday to Friday: 9:00 AM – 5:00 PM (AEST)

Important Note: The physical address listed above is for corporate registration and administrative operations only. Please do not send returned bags or parcels to this address without obtaining an authorized return warehouse address from our support team first.